27.06.11

Mapping your information, a critical success factor!

Information constitutes the central network of your organisation. It holds the sum of all organisational experiences, be it the data elements used in managing your business operations, business insights gathered over the years, a record of how product and service innovations evolved, customer and competitor data and routine employee data.

Information constitutes the central network of your organisation. It holds the sum of all organisational experiences, be it the data elements used in managing your business operations, business insights gathered over the years, a record of how product and service innovations evolved, customer and competitor data and routine employee data. Binding them together as one central information network will not only build immense strength for your organization but also multiply your capabilities manifold.

An oft-ignored part of managing information networks is that organisations fail to analyze the links that exist within these varied groups of data. Sophisticated systems record and establish first level links within data, but do not go beyond that. As a consequence, employees are also "trained" to view data as serving specific purposes and apply them for limited uses. This could lead to considerable information wastage. Your employees and business on the whole may not be able to deliver their fullest potential, since they are unable to see the links and patterns that exist within the body of information.

What is worse, an employee may often go to the wrong place, looking for data that may not fully serve their information search. In such situations, they experience considerable anxiety and frustration, as they perceive themselves to be ill-equipped and also lacking organistional support to perform well on their job.

Evidently, these are unavoidable situations and organisations could do well to plan and invest wisely in managing their information networks.

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Glentworth supports businesses to increase their value and growth, and decrease risk. We do this by facilitating the development of Information and knowledge management strategies that enhance business performance.

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