What personally-identifiable information is collected?
Glentworth collects personal information on certain areas of the Site when users register, register for Glentworth.com newsletters and alerts, sign up for conferences and events, and participate in user posting areas (such as bulletin boards, discussion forums and surveys). The personal information we collect about you may include (but may not be limited to) your name, date and place of birth, contact details, occupation and education/work history, employer, industry areas of interest and information relating to your dealings with Glentworth and our clients. For recruiting purposes, the information collected may include personal information that you include on your resume and information that you submit as part of your application. In addition, Glentworth collects certain information that you do not visibly enter, such as your Internet Protocol (IP) address, browsing pattern on the Site, click stream data, HTTP protocol elements, and the status of cookies placed on your computer by Glentworth.
How may Glentworth use my personally-identifiable information?
Glentworth may use your personal information to fulfill your requests for information, publish your letters to the editor or comments, process your requests to participate in conferences and events, evaluate any job applications, for its own internal recruiting purposes, distribute newsletters and alerts to you, and for such other purposes as you may initiate or request. We may keep any of your personal information on file and use it to contact you.
How are cookies used?
Cookies are small packets of information that are stored by your web browser. They are put on your web browser by the websites that you visit. These packets of information do not contain personal information about you but they do allow us to know if you visit the same website twice or if you visit related websites.
The laws in many European Union countries require you to provide a form of consent before cookies are placed on your web browser unless the cookie is necessary for the website to work.
There is no agreed standard for how companies comply with these laws. We do the following:
- We respect your wishes, and you can inspect, delete, or block any cookies used by us by selecting the appropriate control in your web browser.
- We support technologies that have been developed and are being developed for your web browser that allows you to be more selective about the cookies that your web browser will accept.
What “cookies” are used for on this Website?
To administer our Web site and for research purposes, Glentworth has also contracted with third parties to track and analyse anonymous usage and volume statistical information from our visitors and members. Such information is shared externally only on an anonymous, aggregated basis. These third parties use persistent cookies to help us to improve the visitor experience, manage our site content, and track visitor behavior.
Glentworth has also contracted with a third party to send e-mail to our registered members. To help measure and improve the effectiveness of our e-mail communications, the third party sets cookies. All data collected by this third party on behalf of Glentworth is used solely by or on behalf of Glentworth and is shared externally only on an anonymous, aggregated basis.
More specifically, Glentworth places the following cookies:
|Cookie||Cookie Purpose||Nature of Cookie||Cookie Type||Approval Method|
|Web Analytics||Google Analytics: tracks each user's amount of visits, and the time of the first, the previous, and the current visit||First Party||Permanent||Implied Client|
|Web Analytics||Google Analytics: tracks how long you stay on a site - when a visit starts and approximately ends||First Party||Permanent||Implied Consent|
|Web Analytics||Google Analytics: tracks where a visitor came from (e.g. search engine, search keyword, link)||First Party||Permanent||Implied Consent|
|Web Analytics||Omniture SiteCatalyst: various reports on user activity||First Party||Permanent||Implied Consent|
|Device Identification||Identify your device (e.g. computer, phone, tablet PC) so that content is delivered in the correct format||First Party||Session||Strictly Necessary|
|Language Identification||Identify your language preferences when navigating the website||First Party||Session||Strictly Necessary|
|Server Identification||Identify the Server which served the request||First Party||Session||Strictly Necessary|
|Server Identification||Identify the Session which is currently used for maintaining your log-in; even if they are logged in or not||First Party||Permanent||Strictly Necessary|
|User Identification||Identify the site User and grant access to the user's account||First Party||Permanent||Strictly Necessary|
|Print Specification||Identify what pages the user wants to print||First Party||Session||Strictly Necessary|
|Web analytics||Used in connection with embedded videos delivered by Vimeo LLC to track anonymous information about the videos played, including the number of visitors and where visitors originated||Third Party||Temporary||Implied Consent|
|Session tracking||Used in connection with embedded videos delivered by Vimeo LLC to track problems encountered with the video player and improve performance||Third Party||Session||Implied Consent|
- “First Party” Cookie – A cookie placed by this Website
- “Third Party” Cookie – A cookie placed by another domain (e.g. not this Website)
- “Permanent” Cookie – The cookie information is permanently stored on your device
- “Temporary” Cookie – The cookie information is stored for a defined period on your device (e.g. six months)
- “Session” Cookie – The cookie information is temporarily stored in your web browser’s memory
- “Strictly Necessary” Cookies – These cookies are required so the Website can function. No consent is required
We don't seek to collect your personal information, and, where we do collect it, we strive to anonymise your personal information as soon as practicable.
In connection with applications that we make available for mobile devices, Glentworth may use third-party services to track and analyse non-personally identifiable user activity in order to fix errors, monitor usage, and improve the performance of the applications. In addition, our mobile applications may include integration with various social-networking sites, including Facebook, Google+, LinkedIn, and Twitter. If you enable and use these features within an application, the extent to which your activities and information are governed by the relevant user agreement you have in place with such a third party.
Newsletters and Alerts
By registering for recurring Glentworth newsletters or alerts, you agree to receive on occasion other correspondence from Glentworth related to the subscribed newsletters and other Glentworth news and information that you consented to receive during registration. This type of information is shared externally only in anonymous, aggregated form for generalised user analysis or to enable third party agents to send e-mails to you on our behalf. You will be contacted by e-mail or otherwise only by Glentworth or it agents.
We ask for your e-mail address at registration. We will send e-mails to this address to confirm your registration, to provide newsletters or alerts and to contact you for any other reason. In addition, we may contact you regarding your account status. If you sign up to receive any of our newsletters, alerts, or surveys, you may on occasion receive other correspondence from Glentworth. Your e-mail address will not be shared with any third party other than an agent who has agreed to send e-mails on our behalf.
The Site also includes a feature that enables Glentworth to send links to its content through e-mail at our users' request. The e-mail address(es) that you supply in connection with this service will be used only to send the requested content. They will not be stored or reused for any purpose.
Is personally-identifiable information disclosed to third parties?
If you participate in a survey, all of our research results are reported as totals or in other aggregated form, and no information about you as an individual respondent is made public.
You should be aware that whenever you publicly disclose information online, that information could be collected and used by others. Glentworth is not responsible for any action or policies of any third parties who collect information that users publicly disclose in any such forums on the Site.
Link to third-party sites
How can I access, change, and/or delete information?
We will take any privacy complaint seriously. We will aim to resolve any such complaint in a timely and efficient manner, and our target response time is 30 days. We request that you cooperate with us during this process and provide us with relevant information we may require.
We expect our procedures will deal fairly and promptly with your complaint. However, if you remain dissatisfied, you can also make a formal complaint with the Office of the Australian Information Commissioner (which is the regulator responsible for privacy in Australia):
Office of the Australian Information Commissioner (OAIC)
Complaints must be made in writing
1300 363 992
Director of Compliance
Office of the Australian Information Commissioner
GPO Box 5218
Sydney NSW 2001
Glentworth has implemented generally accepted standards of technology and operational security in order to protect personally-identifiable information from loss, misuse, alteration, or destruction. Only authorised Glentworth personnel and third party vendors are provided access to personally-identifiable information, and these employees and vendors are required to treat this information as confidential. Despite these precautions, Glentworth, however, cannot guarantee that unauthorised persons will not obtain access to your personally-identifiable information.
Transborder hosting and transfer of information
Personally-identifiable information collected on the Site may be transferred from time to time to Glentworth offices or personnel, or to third parties, located throughout the world, and the Site may be viewed and hosted by Glentworth or its vendors anywhere in the world, including countries that may not have the same data protection laws than what is found in your country of residence. By using the Site and registering such information on it, you voluntarily consent to such transborder transfer and hosting of such information.
Date Retention Policy
Glentworth stores personally-identifiable information for various purposes as notified to you in this policy. For each of these different purposes, Glentworth only retains the personally-identifiable information for so long as it is serving its notified purpose.
More specifically, Glentworth retains personally-identifiable information for:
|System||Data Retention Purpose||Retention Period|
|Glentworth.com||Your contact details will be collected for the purpose of registering for the event.||6 months after the event– Your contact details will be retained for the duration of the event and 6 months thereafter to assist with organising the event.|
|Glentworth.com||User forums and boards – To provide an environment for the open exchange of ideas.||Indefinitely - Any personally-identifiable information made publicly available on user forums or boards will remain available indefinitely.|
|Glentworth.com||Contact details for submitted comments or contact us inquiries||Indefinitely – Any personally-identifiable information will be retained for contacting purposes only.|
|Glentworth Retention Program||Retain job candidate contact details for individuals whose personal data has been collected by a third party (e.g. recruiter, resume book, employment website...)||7 Years – If a job candidate has given consent to the third party to collect their personally-identifiable information for employment purposes, then Glentworth will retain their contact details until either instructed to delete the information by the job candidate or 7 years of inactivity has passed. Once the 7 years has passed, Glentworth will ask the job candidate if they wish to keep their account active. If the answer is no or if there is no answer at all, the account will be deleted.|
|Glentworth.com||Retain contact details for distribution of Glentworth Newsletter and Alerts||Indefinitely – Once registered, the user will continue to receive Glentworth Newsletters and alerts unless they ask to no longer receive delivery of email or the periodical|
|Glentworth.com||Retain contact details for submitted customer service comments||Indefinitely – Any personally-identifiable information submitted as part of an inquiry.|
|Glentworth.com||Retain demographic information for members of the panelist program||Indefinitely – for research and survey analysis.|
|Glentworth.com||Retain contact details for submitted comments||Indefinitely – Any personally-identifiable information is either published with the article or stored with the article.|
Glentworth understands the importance of protecting children's privacy, especially in an on-line environment. The Site is not designed for or directed at children 16 years of age or younger, and Glentworth will not intentionally collect or maintain information about anyone under this age.
Contact our privacy department