Businesses have so far relied on simply using their data effectively to generate information for decision making and growth. This trend, however, is rapidly changing as businesses wake up to the increasing possibilities for growth in a data driven economy.

Glentworth has ranked as one of BRW’s ‘Fast Starters’ for 2012, coming in among some of the most innovative, new Australian businesses.

The award, which is open to the most profitable and fastest growing businesses in Australia, whilst increasing revenue from 2010 to 2011.

Knowledge Management is built on a foundation of IT enabled collaboration systems which capture organisational information. Glentworth demonstrates that the benefits of these systems can only be realised by applying a curatorial approach to information.

In today’s organisations, information is a valued business asset and when exploited effectively it can act as a key differentiator in driving their success.

We argue that information and knowledge are key levers for enhancing productivity and maintaining the competitive edge in the resources sector.  The key drivers for information and knowledge management (IKM) in the resources sector are cost reduction, maintaining licence to operate and connecting skilled workers throughout the business. These enable growth, productivity and optimisation across the value chain, in turn delivering global capability and competitive advantage.

Information drives your business and works as your greatest asset. It provides key inputs for quality decision making. It helps drive efficacy within your business (makes money), reduces wastage and redundancies (saves money).

Ask any Enterprise Design expert, and they will tell you that implementing and managing a well-integrated enterprise information management system is never an easy task. Building such a successful system would essentially entail that it be built over a successful information architecture model.

A global resources company with approximately 77,000 employees and interests in over 40 countries was experiencing significant growth and undertaking three major new mining projects in remote parts of the world.  Due to previous mergers and acquisitions and the continuing growth of the Group, there was no standard approach or guidelines for managing information and knowledge across the various product groups and business units.

With customer service a priority for every council, Logan City Council has taken their commitment to the next level, engaging information management specialist Glentworth to help make their customer information as relevant and accessible as possible.

Aiming to improve the customer service response, Logan City Council had traditionally focussed on their technology systems but under the guidance of Glentworth have now overhauled the actual information they supply their customers, and how it is gathered.